# Adding branches and per-branch stock

> Define your physical shops under Şubeler, give each its own stock, opening hours and delivery areas, and move stock between branches.

Canonical page: https://magazamhazir.com/en/yardim/franchise-sube-yonetimi
Menu path in the store admin: Şubeler > Tüm Şubeler
Requires plugin(s): franchise
Last updated: 2026-09-01

The Franchise plugin is for businesses with more than one physical shop: every branch gets its own stock, its own staff and its own delivery areas, and you watch all of them from one panel. Every store already has a default branch, so nothing changes while you run a single shop. The moment you open the second one, which shelf the stock came off and which shop fulfils an order become real questions — this article sets that up.

## Before you start

- The Franchise plugin enabled on your store
- Görüntüle and Düzenle permission on the Şubeler resource under Ekip ve Roller — that screen ships with a separate plugin (staff-permissions); without it the menu carries Kullanıcı Rolleri instead
- Each branch's street address and its point on the map

## Steps

### 1. Open the branch list and add the first branch {#adim-1}

Şubeler → Tüm Şubeler shows four counters at the top: total branches, active branches, low-stock products and orders still waiting for a branch. With no records yet the list reads 'Şube bulunamadı'. Press Şube Ekle to define your first shop.

### 2. Fill in the branch details {#adim-2}

Enter the branch name, phone, e-mail and address, then mark the point on the map in the Konum box — you can drag the marker to fine-tune it. A branch left without a location shows 'Konum belirlenmemiş' and never appears on the map. If Posta kodu is empty, shipments leaving that branch use the store's central postcode.

### 3. Set opening hours and closed days {#adim-3}

Once saved, the branch detail page has an Açılış Saatleri tab where you enter a range per day. The Genel Bakış tab summarises it as today's hours plus 'Şu An Açık' or 'Şu An Kapalı'. Under Tatiller / Kapalı Günler press Gün Ekle to record public holidays; with none defined it reads 'Tanımlı tatil yok'.

### 4. Define the branch's delivery areas {#adim-4}

On the Teslimat Bölgeleri tab, Bölge Ekle records the city, district or neighbourhood this branch serves. It looks optional and is not: a branch with no area warns 'Teslimat bölgesi tanımlanmamış. Bu şube ödeme adımında otomatik seçilmeyecek.' When matching a customer address the narrowest scope wins — neighbourhood beats district, district beats city.

### 5. Give each branch its own stock {#adim-5}

Şubeler → Stok Seviyeleri opens the stock matrix: variants down the rows, branches across the columns. Click a cell to edit the available quantity; every change is written to the stock movement log. Use Ürün Ekle → Stoğa Ekle the first time a product lands in a branch. A low-stock threshold can be set per branch; left empty it inherits the store-wide threshold and shows as 'Devralındı'.

### 6. Move stock between branches {#adim-6}

On Şubeler → Stok Transferleri press Yeni transfer, pick the source branch, the destination branch and the lines, then Talep oluştur. Raising a request does not move stock. The order runs Talep edildi → Onaylandı → Yolda → Teslim alındı, and on Teslim al you enter what actually arrived. A shortfall is recorded as a loss and is never added back to the source branch.

## Tips

### Scope staff roles to a branch

The Şube kapsamı field lives on Ekip ve Roller, which ships with the separate staff-permissions plugin — without it the menu carries Kullanıcı Rolleri and a role cannot be limited to a branch. Left empty the scope applies the role to every branch; lock it to one branch while creating the role so the Kadıköy manager cannot edit Beşiktaş stock.

### A branch with orders is deactivated, not deleted

Deleting is refused with 'Bu şubenin siparişleri olduğu için silinemez. Bunun yerine pasifleştirin.' Use Pasifleştir on the Genel Bakış tab instead: past orders keep their branch, and no new order is routed there.

## Frequently asked questions

### Does adding a branch split my existing stock?

No. A new branch starts at zero and existing quantities are not distributed automatically. You either type the per-branch figures on the Stok Seviyeleri screen or move units with Stok Transferleri.

### Which branch does an order go to?

The branch whose delivery areas match the customer's address. If none match, the order stays 'Şube Atanmamış' and is counted under orders awaiting a branch; you assign it by hand with Şube Ata on the order screen, where the suggestion list shows which branches have it in stock and which only partially.

### Can a customer collect the order from the shop?

Yes. Şubeler → Mağazadan Teslim queues orders waiting to be collected. Mark one ready and the customer is notified; when they arrive you search by pickup code or order number and press Teslim et. A wrong code is refused with 'Teslim kodu eşleşmiyor'.