# Creating delivery zones and setting fees

> Define the neighbourhoods your own couriers deliver to, give each zone a fee, minimum basket and estimated time, and set delivery time slots.

Canonical page: https://magazamhazir.com/en/yardim/teslimat-bolgeleri-cizme
Menu path in the store admin: Ayarlar > Kurye
Requires plugin(s): courier
Last updated: 2026-09-01

If you deliver with your own couriers rather than a shipping carrier — restaurant, bakery, grocer, florist — you tell the system which neighbourhoods you cover, what you charge for each, and how long delivery takes. When a customer enters their address it is matched against your zones; if it falls in none, no delivery option is offered.

## Before you start

- The Courier plugin enabled
- Your store's central address defined

## Steps

### 1. Open the delivery zones page {#adim-1}

Under Ayarlar → Kurye, find Teslimat Bölgeleri on the Kurye Teslimat Ayarları page and press Yeni bölge. With no zones yet, it reads 'Henüz teslimat bölgesi yok'.

### 2. Name the zone and choose its coverage {#adim-2}

The zone name is not shown to customers — it is your own label, like 'Central districts'. Under Kapsam, press Kapsama ekle and pick a city, district or neighbourhood. A place cannot be in two zones; the system warns you.

### 3. Set the fee and minimum basket {#adim-3}

The courier fee is real money (₺), not wallet or gift-card points. Baskets under the minimum are never offered this zone's courier option. Leaving 'free over' empty means delivery is never free in that zone.

### 4. Give an estimated delivery time {#adim-4}

The min and max minutes are shown to the customer as '30-45 min'. The upper bound cannot be lower than the lower one. Be realistic: a tight promise generates more complaints than a late order does.

### 5. Activate and save the zone {#adim-5}

Turn on 'Bölge aktif' and save. When you see 'Teslimat bölgesi oluşturuldu' the zone is live and customers in that neighbourhood see the courier option at checkout.

### 6. Define delivery hours {#adim-6}

On the Teslimat Saatleri tab you add slots with a day, a start and an end time. A slot can apply to all zones or one specific zone, and a capacity limits how many orders that slot accepts — leave capacity empty for unlimited.

## Tips

### Give far neighbourhoods their own zone

Rather than one zone with an averaged fee, split near and far: near customers pay less and far deliveries stop losing money.

### Do not leave a zone with no coverage

A zone with nothing added shows 'Kapsam yok' and matches no address — it looks defined but does nothing.

## Frequently asked questions

### What if the customer's address is in none of my zones?

They are not offered courier delivery. If you have a shipping method they see that instead; if not, they cannot complete the order.

### Is the zone fee the same as what the courier company charges me?

No. This is what you collect from the customer. If you use an on-demand courier company, what it bills you appears separately on the order screen as 'Tahmini kurye ücreti'.

### Can one neighbourhood be in two zones?

No. The system warns 'Bu yer zaten eklenmiş' — each place belongs to exactly one zone.
