FAQ

Answers to Your Questions

Everything you want to know before getting started

Yes. MağazamHazır is designed for people without technical backgrounds. If you can do basic computer tasks — write an email, upload a photo — you can set up and manage your store yourself. We provide step-by-step guidance throughout setup.
We integrate with Turkey's leading payment infrastructure. Your customers can pay by credit card, debit card, or bank transfer. Payments are processed on a secure platform and transferred directly to your bank account.
Yes. Integration with Turkey's major carriers is available. When an order comes in you can generate a shipping label from the system and automatically send the tracking number to your customer.
Integration compliant with Turkey's e-invoice and e-archive invoice requirements is included. When a sale is made the invoicing process starts automatically — you can meet your legal obligations without needing an accountant.
With the Visual Page Editor you can edit all pages of your store yourself. Choose from ready-made sections, change text and images, reorder sections — without writing any code.
Yes, you can start for free. Build your store, try the features. Once you start a subscription you can cancel at any time — no long-term contract, no hidden fees.
Yes. You can connect any domain name to your store. MağazamHazır supports domain forwarding; you can configure your DNS settings easily from the dashboard.
You have a short conversation with the AI. Tell it about your brand, industry, style preferences, and colors. The wizard then generates your complete store design — layout, color scheme, fonts, and all page sections. You can always fine-tune the result using the visual editor afterwards.
Yes. You can easily import products from Shopify, Trendyol, Excel/CSV, and other sources. Our import wizard and support team are with you throughout the process.
You can run discount campaigns — percentage-based (e.g., 20% off) or fixed-amount (e.g., 50₺ off) — and target them at specific products or collections. Set minimum purchase amounts, cap the maximum discount, and define start and end dates. Coupon codes can be general or assigned to a specific customer, with total usage limits and per-user limits.
Email support and a customer panel are available on all subscriptions. You can open a support ticket directly from your dashboard and track replies in real time. We also have a comprehensive help center and FAQ section accessible 24/7.
Yes. Stock is tracked per product variant. The dashboard shows a live low-stock panel with alerts when inventory drops below your threshold, and a 14-day stock replenishment forecast. Customers can also opt in to stock notification emails when an out-of-stock item becomes available again.

If you didn't find your answer here, reach out to our support team.

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