Email & Communication

Make every email your store sends look exactly like your brand

From order confirmations to campaign announcements, design all your emails in your brand colours and your own style. No design skills needed; choose, edit and preview live in a visual editor.

Make every email your store sends

Emails that tell your brand story, not generic system messages

Your customers see every email from you as part of your brand experience. With Custom Email Templates you customise every transactional and marketing email your store sends (order confirmations, shipping updates, password resets, campaign announcements and more) from one visual editor. Pick your colours, logo and message, and see every change instantly in the live preview. Details like the customer's name and order number drop into the right place automatically; you only decide how it looks. You also manage your sender address from the same panel, so every email goes out in your name, consistently.

One panel

Manage every email in one place

100%

Consistent look in your brand colours

No code

Edit without any design skills

Highlights

The details that make every email part of your brand

Design that matches your brand identity
01

Design that matches your brand identity

With your logo, colours and tone, every email looks like an extension of your store. The moment a customer opens it, they know it's from you.

Visual editor with live preview
02

Visual editor with live preview

Edit with drag-and-drop ease and see every change instantly in the preview. You know exactly how an email will look before you ever hit send.

Details that fill themselves in
03

Details that fill themselves in

Information like the customer's name, order number and total lands in the right spot in every email automatically. You build one template and the system personalises it for each recipient.

Sender address management
04

Sender address management

You decide which address your emails go out from. That way all your communication arrives from a familiar, trusted address that belongs to your brand.

How to start

Branded emails in four steps

Set it up from your store panel in a few minutes, then it runs without any effort.

1

Enable the plugin

Turn on Custom Email Templates from your store panel with a single click.

2

Set your sender address

Choose and connect the address your emails go out from; define the one that belongs to your brand.

3

Design your templates

Add your colours and logo, edit the text, and check everything in the live preview.

4

Let it run on autopilot

From now on every email your store sends goes out with your design automatically; you manage them all from one panel.

Related demos

See this plugin live

Explore the branded email experience up close in our sample stores for fashion boutiques, restaurants and service businesses.

Frequently asked

Good to know

The questions we hear most about Custom Email Templates.

Absolutely. Everything is done in the visual editor; you pick colours, write the text and see the result in the live preview. No technical knowledge is needed at all.

Carry your brand into every inbox

Make every email your store sends look like you. Get started today and begin sending branded emails within minutes.