WhatsApp Notifications

Your customers already live on WhatsApp — meet them there

Send every update from order confirmation to shipment tracking to your customers automatically over WhatsApp. Win back abandoned carts and see whether each message landed.

Your customers already live on WhatsApp —

A channel read far more than email

The WhatsApp Notifications plugin sends every order status — confirmed, shipped, delivered and cancelled — to your customers as an automatic WhatsApp message. It sends a gentle reminder to customers who abandon their cart, uses Meta-approved templates so your messages always get through, and lets you see whether each message was delivered and read, all from one dashboard. It runs over a secure WhatsApp connection unique to your store.

98%

Read rate of WhatsApp messages

4

Order stages notified automatically

24/7

Notifications sent even while you sleep

Highlights

Stay in touch on every order

Automatic order notifications
01

Automatic order notifications

When an order is confirmed, shipped, delivered or cancelled, your customer is instantly notified on WhatsApp — without you lifting a finger.

Shipment tracking in their pocket
02

Shipment tracking in their pocket

As the shipping status changes your customer is updated automatically. Happy customers instead of 'where's my order?' messages.

Cart reminders
03

Cart reminders

Send a gentle reminder to customers who left their shopping half-finished and recover lost sales.

Delivered? Read?
04

Delivered? Read?

See whether each message was delivered, read or failed, from one dashboard. Meta-approved templates keep your messages landing in the inbox.

How to start

On WhatsApp in four steps

Enable the plugin, connect your WhatsApp number and let notifications go out on their own.

1

Enable the plugin

Turn on the WhatsApp Notifications plugin from your store dashboard.

2

Connect your WhatsApp

Set up the secure WhatsApp connection unique to your store.

3

Match your messages

Map order stages to ready, approved templates.

4

Leave the rest to it

Notifications go out automatically; you watch from one dashboard.

Related demos

See stores powered by WhatsApp

From electronics to food — explore real demo stores where order notifications make the difference.

Frequently asked

Good to know

The most common questions about the WhatsApp Notifications plugin.

It runs over a secure WhatsApp connection unique to your store; you complete the setup in a few steps from your dashboard.

Start talking to your customers on WhatsApp

Start free, enable the WhatsApp Notifications plugin and stay in touch on every order.