Customer Relationship Management

Everything about your customer, on one screen

CRM brings contacts, companies, deals, tasks and the full customer history into one panel. Move your data over from your current CRM in one upload and carry on where you left off.

Everything about your customer,

One customer card instead of six separate screens

What you know about a customer is scattered today: the order is in one place, the WhatsApp thread in another, the note somewhere else. CRM merges all of it into a single activity timeline — open the contact and you see what was said, what was bought and who is following up. On top of that sits a real sales process: contact and company records, a drag-and-drop deal board, win/loss reasons, tasks and reminders, owner assignment. Rule-based segments let you build lists like "hasn't bought in 90 days, in İstanbul, spent over 1,000 TRY" yourself; automation journeys then e-mail those lists, open tasks and add tags without you touching anything. Coming from HubSpot, Zoho, Pipedrive or Salesforce? Upload their export: the columns are matched automatically, you check the preview and confirm. And most importantly — CRM does not require e-commerce. An appointment, reservation or service business can use it on its own.

One timeline

Orders, WhatsApp, notes, forms and bookings in one flow

4 CRMs

Import from HubSpot, Zoho, Pipedrive and Salesforce

Standalone

Fully functional without e-commerce

Highlights

Everything you need to run sales

Contact and company records
01

Contact and company records

Record everyone, including people who never bought from your store. Duplicates are detected automatically and merged in one click, and you can add your own fields for sector, budget or anything else.

Drag-and-drop pipeline
02

Drag-and-drop pipeline

Drag deals between stages. Dropping one into Won closes it; dropping it into Lost asks for the reason — so your reports tell you why you lose.

One unified customer history
03

One unified customer history

Orders, WhatsApp messages, notes, contact-form submissions, newsletter sign-ups and appointments all land in one stream. You decide which sources feed it.

Tasks and reminders
04

Tasks and reminders

Attach "call on Thursday" or "send the quote" to a contact or a deal. The assignee is notified when it is due, so no follow-up is forgotten.

Rule-based segments and scoring
05

Rule-based segments and scoring

Do not settle for fixed lists — write your own rule. Every interaction raises a contact's score and a contact who goes quiet cools off over time, so whoever is worth calling stays at the top.

Automation journeys
06

Automation journeys

Pick a trigger, wait, add a condition, take an action. Build "e-mail one day after they enter this segment, and if they don't open it, open a task for the rep" once and leave it running.

Getting started

Set up in four steps

No technical knowledge needed — enable it from your store panel in minutes.

1

Enable the plugin

Turn CRM on from your MağazamHazır store panel in one click.

2

Bring your data over

Upload your HubSpot, Zoho, Pipedrive, Salesforce or Excel file. Columns are matched automatically; you review the preview and confirm.

3

Set up your pipeline

Keep the default sales stages or define your own stages, loss reasons and custom fields.

4

Put it on autopilot

Build your segments, activate a journey, and let the timeline and lead scores keep themselves up to date.

Related demos

Explore live examples

See how the customer card and the sales pipeline behave in retail, service and appointment-based demo stores.

Frequently asked questions

Common questions

The things people ask most about CRM.

Yes. CRM has no e-commerce dependency. An appointment, reservation, service or careers-focused store can buy CRM on its own, import its contacts and use every feature. If your store does sell, orders simply enrich the CRM on top.

Move your customer relationships into one panel

Turn CRM on, bring your data over from your current CRM, and start managing contacts, deals and tasks in one place today.