How to actually get it done
Step-by-step guides for every job in the store panel — from drawing a delivery zone to connecting e-invoicing — with real screens and live demos that show the feature working.
Getting started
2 guidesFirst-time setup, from creating an account to going live on your own domain.
How to open a store: 6 steps to going live
Every step from signup to launch: sector, AI-generated design, your first product, payment and delivery setup, and connecting your domain.
3 min read6 stepsHow to connect and verify a custom domain
Connect your own domain to your store: add it in the panel, enter the DNS record at your registrar, verify, and wait for the SSL certificate.
2 min read5 steps
Products and stock
4 guidesAdding products, managing variants, tracking stock and bulk importing.
Adding products and managing variants
Create products, build colour and size variants, pick the main variant, manage stock and price — and why a product you added is not showing on the site.
2 min read5 stepsBulk product import from Excel (Smart Import)
Upload your Excel file, let AI map the columns, and import hundreds of products with their variants into your store in a single pass.
2 min read5 stepsSelling downloadable files and licence keys
Upload the file you sell, link it to a variant, build a licence-key pool, and let the store deliver both automatically the moment payment clears.
5 min read6 stepsCreating and attaching product forms
Define the option and spec fields each product type needs, attach the form to products, and set up the forms that collect extra buyer details.
5 min read7 steps
Orders and delivery
6 guidesDelivering with your own couriers, shipping integrations and the order flow.
Creating delivery zones and setting fees
Define the neighbourhoods your own couriers deliver to, give each zone a fee, minimum basket and estimated time, and set delivery time slots.
3 min read6 stepsCourier setup and dispatching orders
Connect an on-demand courier company, define pickup points, test the connection, then dispatch orders in one click and track them on the map.
2 min read5 stepsShipping integration (Geliver) setup
Connect Geliver to generate shipping labels automatically, define the shipping options and prices shown at checkout, and track shipments.
2 min read4 stepsHow to manage orders in the panel
Work the order list by status tab, filter down to the order you want, print shipping labels in bulk, and enter phone orders by hand.
4 min read6 stepsApproving and resolving return requests
Set your return policy, find incoming requests on the order list's returns tab, inspect the goods line by line, then refund the money or open an exchange.
4 min read6 stepsHow to top up and track your shipment balance
Load balance so you can print shipping labels, follow each charge in the transaction history, and catch the warning before it runs out.
3 min read4 steps
Payments and invoicing
5 guidesCard payments, instalment settings and e-invoice integration.
Start taking card payments with iyzico
Connect your iyzico account, configure 3D Secure and instalments, test end to end, and switch to live card payments.
2 min read5 stepsE-invoice integration setup
Connect Uyumsoft, Paraşüt, Sovos, BirFatura, Bizimhesap or Mikro so e-invoice and e-archive documents are issued for your orders automatically.
2 min read5 stepsCreating and sending a payment link
Raise a one-off payment link for a single customer with your own amount and deadline, email it, and follow the collection from the panel.
4 min read6 stepsHow to connect a fiscal register (ÖKC)
Pair your Hugin fiscal register with the panel, collect its API key, and follow the receipts it pushes into orders along with the daily Z reports.
5 min read6 stepsHow to issue a Gider Pusulası
Issue the Turkish Gider Pusulası for goods and services bought from people who are not registered taxpayers, with withholding calculated and a template you can edit.
4 min read6 steps
Marketplaces
8 guidesBringing Trendyol, Yemeksepeti and other marketplaces into one panel.
Trendyol marketplace integration setup
Connect your Trendyol seller account, map the catalogue, manage orders and claims from one panel, and verify webhook status.
2 min read5 stepsYemeksepeti integration and menu import
Connect your Yemeksepeti account, set up the webhook, import your menu into your own store, and manage outlet open/closed status.
2 min read5 stepsJoining the Pazaravan marketplace
Enrol your store in the Pazaravan multi-seller marketplace: your catalogue is copied across and its orders land in your own order list.
3 min read4 stepsSetting up the Trendyol GO integration
Bring Trendyol GO orders into your panel: verify the connection, hand over the webhook, then accept each order and release it to the courier.
4 min read6 stepsSetting up the Hepsiburada integration
Create a service key in your Hepsiburada seller panel, connect with your merchant ID and service key, pair listings to products, run orders from one panel.
5 min read7 stepsSetting up the Shopier integration
Connect your Shopier account with an access token or OAuth, set the write permission, pair and publish products, fulfil orders and import the catalogue.
4 min read7 stepsSetting up the Etsy integration
Connect your Etsy shop with OAuth, fill in the listing defaults, pair listings to your products, publish products to Etsy and follow your payouts.
5 min read7 stepsSetting up the Amazon integration
Authorise your Amazon Seller account for the right marketplace, set sync and notification options, manage listings and stock, and confirm shipments.
5 min read8 steps
Appointments and reservations
3 guidesSetting up service, staff, table and pitch booking systems.
Online appointment system setup
Define your services and their durations, enter staff availability, set working hours, and let customers book from your site.
2 min read5 stepsOnline reservation system setup
Define your zones and tables, draw the floor plan, enter opening hours and closures, and let customers reserve from your site.
2 min read6 stepsQR table ordering and the preparation display
Print QR codes for your tables, let guests order from their phones, work the preparation display, and settle the check item by item.
5 min read8 steps
Customers and loyalty
10 guidesCustomer segments, wallet and gift cards, membership tiers, reviews.
How to set up dealer and wholesale pricing
Create a customer group, give it a discount, build a quantity-tiered price list, and show prices only to signed-in dealers.
5 min read7 stepsHow to open and run store credit
Give wholesale customers an open account with a limit and terms, record charges and payments, watch the ageing, and auto-suspend when they fall behind.
5 min read7 stepsHow to set up a loyalty points programme
Let customers earn points on orders and redeem them for discount coupons; configure stars & gift mode, per-product rates and sign-up bonuses.
5 min read8 stepsHow to ban a customer or an IP address
Block a customer from signing in, or an IP address from reaching the storefront, permanently or until a date — for fraud, abuse or harassment.
4 min read5 stepsCustomer notes and timeline
Keep notes, files and milestones per customer; hold a note privately for your team or let the customer see it on their own profile.
4 min read6 stepsUsing RFM customer segments
Read your RFM segments and behavioural groups under Müşteriler > Segmentler, refresh the scores, and send a chosen group an email or personal coupons.
4 min read6 stepsAnswering and publishing product questions
Answer questions asked on your product pages under İçerik > Ürün S&C, publish the answer on the product page, and track marketplace questions in one list.
4 min read6 stepsApproving and managing customer reviews
Read your product reviews under İçerik > Yorumlar, filter them by rating, and approve, hold or reject each one before it reaches the product page.
3 min read5 stepsSetting up gift cards and the wallet
Turn on the store wallet, name its balance unit, set top-up limits, then issue gift cards one by one or in bulk and track the outstanding liability.
4 min read6 stepsCreating and pricing membership tiers
Build monthly and yearly membership tiers, switch on free shipping and standing discounts, and manage members, renewals and cancellations from the panel.
4 min read6 steps
Marketing
7 guidesCoupons, campaigns and the tools for reaching your customers.
How to connect and run your Instagram account
Connect Instagram, show your posts in the store, tag products, answer DMs and comments from the panel, and read the insights.
5 min read7 stepsCreating coupons and setting usage limits
Create percentage or fixed-amount discount coupons, set usage limits and date ranges, issue customer-specific codes, and announce them by SMS.
3 min read6 stepsSetting up the affiliate programme
Choose the attribution model and commission rule, add influencers and partners, generate tracking links, then approve and mark commissions as paid.
4 min read6 stepsCreating a personalization audience
Define audiences from visitor, device, UTM and time conditions, then show, hide or swap any page-builder section for exactly those visitors.
4 min read6 stepsAbandoned cart recovery setup
Set up the three-stage automatic reminder e-mails for customers who leave a full basket, tune the delays, and track your recovery rate in the panel.
4 min read5 stepsCreating a campaign and discount types
Set up a discount that applies automatically: pick percentage, fixed amount, buy-X-pay-Y or a build-your-own bundle, set the dates, and control stacking.
4 min read6 stepsSetting up Google Merchant Center
Publish your catalogue to Google Shopping: copy the product feed URL from the panel and register it in Google Merchant Center as a file data source.
4 min read5 steps
Communication and notifications
6 guidesWhatsApp, SMS, email templates, newsletter and support tickets.
How to configure notifications
Decide which notification goes out on which channel — email, SMS, WhatsApp or app — in one table, and understand the required ones and the inactive channels.
4 min read5 stepsSetting up WhatsApp notifications
Connect your WhatsApp Business account, switch on order and shipping notifications, and register your Meta-approved message templates.
4 min read6 stepsSetting up SMS and İYS consent
Connect your NetGSM or Twilio account, get a sender header approved, switch on order SMS templates and set up İYS consent for marketing.
5 min read7 stepsEditing your email templates
Customise the subject line and HTML body of your order, shipping, refund and account emails, preview the result and reset any template to default.
4 min read7 stepsNewsletter subscribers and sending
See who is subscribed to your newsletter, compose an HTML issue, send yourself a test, and deliver it to every subscriber now or on a schedule.
4 min read6 stepsAnswering and closing support conversations
Filter the conversations your customers open under İçerik > Mesajlar by status, type and channel, reply to them, and close them as resolved.
4 min read6 steps
Content and design
8 guidesPage editor, blog, SEO settings and the mobile app.
How to translate your store content
Translate product, category, page and template text into your extra languages; see what is missing in one table and translate in bulk with Excel.
4 min read5 stepsHow to research keywords for your store
Look up search volume, get keyword ideas, see who ranks for the same terms, and watch your chosen keywords over time.
4 min read5 stepsHow to apply a ready-made theme
Preview ready-made designs live with your own products, try them on desktop and mobile, and choose whether to apply one page or the whole theme.
4 min read5 stepsSetting up and publishing your mobile app
Enter your iOS and Android signing credentials, set your branding, connect Firebase for push and take the build to the App Store and Google Play.
5 min read7 stepsUsing the visual page editor
Edit your store pages in the visual editor: add sections, pick a variant and style, tune the mobile layer, then save the draft and publish it.
5 min read7 stepsWriting and publishing a blog post
Create a post, build the body from sections, set the featured image and tags, fill in the meta fields, publish it and moderate the comments.
4 min read7 stepsBuilding and placing an advanced form
Build a contact, application, survey or quote form, publish it, place it on a page and follow every response and its statistics in one place.
5 min read6 stepsSetting up store SEO
Scan the store and read its SEO score, fill in missing titles and descriptions, run the page scan, and redirect old addresses permanently.
5 min read7 steps
Business operations
11 guidesTeam and roles, pre-accounting, ERP, branches, service desk and reports.
How to manage suppliers and purchasing
Set up suppliers, raise purchase orders and email them as PDFs, book goods into stock on arrival, and measure who keeps their lead times.
5 min read7 stepsHow to edit your legal agreements
Customise the distance sales, pre-contractual, membership and KVKK texts, publish versions, and see exactly who accepted which version and when.
4 min read6 stepsHow to buy and manage plugins
Subscribe or buy from the Plugin Marketplace, see what your package already includes, change the billing cycle, and cancel a subscription.
4 min read7 stepsKeeping track of what happens in the panel
Watch what is happening in your store with the Recent Activity feed, and read what changed in the platform itself in the What's new window.
4 min read6 stepsAdding team members and assigning roles
Invite staff into the admin panel, build roles with section-level permissions, and control exactly which screens each member can see and manage.
4 min read6 stepsTracking income and expenses in the ledger
Set up cash and bank accounts, keep current-account balances, record income and expenses, and feed paid orders into the ledger automatically.
4 min read7 stepsConnecting an ERP and running syncs
Test the Mikro, Parasut, Logo, Netsis and Dia connectors on one screen, dry-run a preview, pick the active ERP and read the sync history.
4 min read6 stepsReading your store analytics reports
Read visitor, conversion and revenue figures by period, study the funnel and traffic sources, and connect Google Analytics and the Meta Pixel.
5 min read8 stepsAdding branches and per-branch stock
Define your physical shops under Şubeler, give each its own stock, opening hours and delivery areas, and move stock between branches.
4 min read6 stepsOpening and tracking a repair ticket
Take in a device by serial number or IMEI, move it through your own workshop stages, and send the parts-and-labour quote for the customer to approve.
5 min read6 stepsPublishing a job post and tracking applicants
Create a job posting under Kariyer, publish it on your site, collect applications, and move candidates through your hiring stages on the pipeline board.
5 min read6 steps
AI tools
5 guidesAI content generation, AR studio and virtual try-on.
How to set up automatic blogging
Generate blog posts from your catalogue on a schedule, choose whether they publish or wait as drafts, and follow the generation history.
4 min read5 stepsHow to use the AI Assistant in the panel
Ask the in-panel assistant how to do something, or have it do the work; approve every change it proposes, and confirm in writing for anything irreversible.
4 min read6 stepsGenerating AI content and using credits
Connect your AI provider, generate text and images inside the panel, find every generation on the AI İçerik page and manage your AI credit balance.
4 min read6 stepsCreating 3D models with AR Studio
Turn variant photos into 3D models with AI in AR Stüdyo, follow the job, attach the model to a variant and show it to customers in AR.
5 min read7 stepsSetting up Virtual Try-On for products
Turn Virtual Try-On on per product, add reference images to variants, test it in Önizleme Stüdyosu and set the per-customer daily limit.
5 min read7 steps
Every section in the page editor and every style
The 165 section types and 1,243 ready-made styles your store's pages are built from. See what each one does, where it can go, and which settings it carries.
Cannot find what you need? Open a support request or check the FAQ.