Can the assistant do something I am not allowed to do?

No. It acts on your behalf, so it cannot perform an action you could not perform yourself. If you have no access to a screen in the panel, the assistant cannot act in that area either.

I approved something by mistake — can I undo it?

For ordinary actions, undo it by hand on the relevant screen — a change the assistant made is no different from one you made yourself. Actions that reach the outside world, like email and SMS, cannot be undone, which is exactly why the assistant demands a typed confirmation for those.

Why am I asked to type a word for some actions?

Because that action cannot be undone: an email or SMS goes to your customers, payment or balance is affected, or an external service is called. Making you type a word rather than click once makes an accidental approval practically impossible.

The assistant keeps thinking and never answers

Stop it, open a New chat, and write your request shorter and more concrete. If it persists you may be out of credit — the assistant says so on screen and gives you a top-up link.

How to use the AI Assistant in the panel

Ask the in-panel assistant how to do something, or have it do the work; approve every change it proposes, and confirm in writing for anything irreversible.

4 min readLast updated: 2026-09-01

The AI Assistant does two things: it explains how something is done, or it does it for you. You can ask it to set up a campaign, find products with weak descriptions, or simply show recent orders. The important part is that it never changes anything on its own — it asks for your approval on every action, and for anything with permanent consequences it asks you to confirm in writing.

Before you start

AI features enabled on your panel
Enough AI credit — the assistant tells you when it runs out
The permissions you already hold for whatever you ask it to do

Steps

Screens are illustrative; the data in your own panel will differ.

Step 1: Open the assistant and read the briefing
The AI Assistant opens from anywhere in the panel. At the top is the day's briefing: Orders today, Revenue today, Low-stock items and Weak descriptions. Below it sit ready-made prompts — a good place to start if you are not sure what to ask.
AI Assistant
Ask how to do things, or let me do them for you.
Orders today Revenue today Low-stock items Weak descriptions
24 18,420 ₺ 7 12
Show recent orders
Show low-stock products
Show this month's sales report
AI Assistant — example view from the panel
Step 2: Ask a question
Type anything about your store into the box and click Send. While it works the assistant shows Thinking… or Working…; if it takes too long you can Stop it. New chat starts from a clean slate — doing that when you change subject gets you sharper answers.
AI Assistant
Ask anything about your store…
How do I add an advanced product?
SendStopNew chat
Thinking…
AI Assistant — example view from the panel
Step 3: Have it do the work
The assistant does more than explain. Write something like Create a 20% campaign for t-shirts and trousers and it prepares the action and shows it to you. It asks whether to run the action; Yes, do it applies it and Cancel leaves everything untouched. It reports the outcome as Done or Cancelled.
AI Assistant
Ask anything about your store…
Create a 20% campaign for t-shirts and trousers
Run this action?
Yes, do itCancel
Done.
AI Assistant — example view from the panel
Step 4: Approve several proposals at once
Sometimes the assistant proposes a list rather than a single action — new copy for twelve products with weak descriptions, say. You can Approve or Reject each one individually, or take them all at once with Approve all, or decline the lot with Reject all.
AI Assistant
Filter coffee 250g
Proposed new description
Ceramic mug
Proposed new description
Approve all ({count})Reject allApproveReject
AI Assistant — example view from the panel
Step 5: Confirm in writing for irreversible actions
Some actions reach the outside world and cannot be undone: Sends email, Sends SMS, Payment / balance and External service. For those the assistant will not proceed on a single click — it says the action cannot be undone and asks you to type a specific word. Only then does Confirm & run become available.
AI Assistant
Sends email Sends SMS Payment / balance External service
✓ — — —
This can't be undone. Type '{word}' to confirm.
CONFIRM
CONFIRM
Confirm & run
AI Assistant — example view from the panel
Step 6: Watch your credit
Every request spends AI credit. When it runs out the assistant says so plainly and offers a Top up link. If something goes wrong it asks you to try again — in that case the action did not run, and it leaves no half-finished change behind.
AI Assistant
You're out of AI credit.
Top up
Something went wrong. Please try again.
AI Assistant — example view from the panel

Orders today	Revenue today	Low-stock items	Weak descriptions
24	18,420 ₺	7	12

Sends email	Sends SMS	Payment / balance	External service
✓	—	—	—

Tips

Say concretely what you want

Instead of set up a campaign, say which product group, what discount and for how long. The assistant will make assumptions on a vague request and will not apply anything without your approval — but correcting what it proposed takes longer than asking properly.

Start a new chat when you change subject

Discuss orders and then product descriptions in the same chat and the assistant keeps carrying the earlier context. Starting clean with New chat gives sharper results, especially when you are asking it to act.

Read the approval screen, do not skim it

The confirmation box is not a formality — it is the list of exactly what the assistant will do. On anything that sends email or SMS it is the last moment you can see what is about to reach your customers.

Frequently asked questions

Can the assistant do something I am not allowed to do?: No. It acts on your behalf, so it cannot perform an action you could not perform yourself. If you have no access to a screen in the panel, the assistant cannot act in that area either.
I approved something by mistake — can I undo it?: For ordinary actions, undo it by hand on the relevant screen — a change the assistant made is no different from one you made yourself. Actions that reach the outside world, like email and SMS, cannot be undone, which is exactly why the assistant demands a typed confirmation for those.
Why am I asked to type a word for some actions?: Because that action cannot be undone: an email or SMS goes to your customers, payment or balance is affected, or an external service is called. Making you type a word rather than click once makes an accidental approval practically impossible.
The assistant keeps thinking and never answers: Stop it, open a New chat, and write your request shorter and more concrete. If it persists you may be out of credit — the assistant says so on screen and gives you a top-up link.