Contact Messages

What this section does

User support message threads

Where it goes

• Can be used at most 1 time(s) on one page.
• This section is in every plan — no extra plugin needed.

Styles

Different looks for the same section. You can change the style later; your content stays as it is.

The first 2 styles of every section are open on every store. The rest unlock with the Page Editor plugin — all at once, not style by style.

• Table

  Freetable

  Tabular message list

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

• Cards

  Freecards

  Message cards

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

• Timeline

  Page Editortimeline

  Timeline of messages

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

• Inbox

  Page Editorinbox

  Email inbox style

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

• Chat Thread

  Page Editorchat-thread

  Conversation as chat bubbles — customer vs store responses with avatars

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

• Support Tickets

  Page Editorsupport-tickets

  Each message as a ticket card with status pill, subject and preview

  Specific to this style: title, emptyStateTitle, showFilters, showNewMessageButton, showContactType, showLastMessage

Settings

The fields you see in the Section Settings panel on the right when this section is selected.

Shared by every style

• bg
• contentMaxWidth
• sectionMaxWidth
• horizontalPadding
• verticalPadding
• verticalAlignment
• horizontalAlignment
• horizontalMargin
• verticalMargin
• spacingOverrides
• animationType
• animationDuration
• animationDelay
• animationEasing
• animationStagger
• animationRepeat
• animationParallax
• imageParallax
• animationScrollEffect
• height