GuideWhat to know when choosing restaurant and meyhane software
Why is a meyhane reservation different from an ordinary booking?
In a meyhane the table arrives as a crowd, the sitting runs long and the neighbouring table is tied to the layout. Seating a party of ten by joining two tables is a service decision; if it is not made when the booking is taken, it is made at the door in the evening, and usually in a hurry.
So the first thing to look for is a reservation flow that knows your room. The guest does not just pick a time; they say whether they want the garden or the dining room, how many they are, and add a birthday note. The information is written once, in the right place, and the person on the phone and the person at the door look at the same screen.
How does a deposit rule work against no-show tables?
A table that does not show is the costliest loss on a weekend evening. Asking everyone for a deposit can put guests off, so many venues ask only under certain conditions: large parties, Saturday night or special days.
In the reservation system the deposit is a setting and you draw the line. If you write the rule on the booking page and in the confirmation message, the guest has no surprise. A guest who cannot come sees the reminder and says so, the table is freed and can be offered to someone on the waitlist.
A deposit has one more benefit: it shows the group that the booking is taken seriously. The difference between someone who says on the phone "about ten of us" and someone whose deposit has been paid directly affects how many portions the kitchen prepares that evening.
How does a floor plan raise the value of choosing a table by sight?
The most common question on the phone is whether a certain table is free. A floor plan moves that question onto a screen. You draw your room once in the visual editor, AI produces a first draft and you put the tables in their places.
Once the plan is ready the guest can see and choose their table. For your team the gain is reading the true state of the room at a glance: which table is full, which is about to arrive, which is open to a walk-in. When the talk about whose table that is ends, service speeds up.
Marking the tables that can be joined also makes it easier to find room for large groups: the system can propose two adjacent tables together for a party of ten, and you make the final call when you approve.
What do QR ordering and the open check change in service?
QR ordering at the table removes the step where a waiter writes the order on paper and carries it to the kitchen. The guest scans the code, opens the menu and sends the order; the kitchen works from the preparation screen. The waiter goes back to serving.
The table's check stays open and new orders are added to it. When the bill is asked for, the check can be split at the table and paid at the table. At a crowded table you do not have to redo the sum of who ate what. You prepare the QR cards for the tables from the panel.
Because the order drops straight onto the kitchen screen, the risk of mistakes in two places at once falls on busy evenings: no misread handwriting and no forgotten order. The waiter works from a single record while splitting the bill at the table.
What do you need for your own delivery service?
Delivery has three parts: a site that presents the menu, a courier arrangement that carries the order, and payment. The E-Commerce plugin covers the first, Courier Integrations the second. If you use your own courier you define your service zones neighbourhood by neighbourhood, with a fee and a minimum basket. If you work with an outside courier company you send the order to it with one click.
If you also sell on a marketplace, it is possible to gather those orders in the same panel, so the whole of delivery is followed in one place.
Keeping delivery figures separate also shows you which channel brings what. On orders from your own site the customer's details stay with you, so you can recognise someone ordering a second time and reach them directly.
